Some systems are experiencing issues
Maintenance
Raging Wire Data centre (Texas - USA) - Emergency Maintenance Notice.

Please see the time and date in the message below - we are working in (Central Daylight Time, CDT) this affects services in Garland, Texas USA.

Due to ongoing issues with the power supplies at our Dallas data center (Raging Wire - Garland - Texas), our engineering team will be conducting emergency maintenance on the racks that contain our server estates.

As a result, services will be interrupted for up to one hour. However, we will be working diligently to complete the necessary work as quickly as possible.

Estimated Maintenance Window:

Date: May 2nd, 2024 Time: 23:00 hours (Central Daylight Time, CDT)

We will confirm the times as we move forward today.

We apologize for any inconvenience this may cause and appreciate your understanding. If you have any urgent concerns, please feel free to reach out to our support team.

Past Incidents

Tuesday 17th December 2019

Issues on Goose.xssl.net / Migration to new host

Due to an issue with the system on the server goose.xssl.net we are currently in the progress of syncing accounts across to new hardware.

Due to the nature of the issue, we need to move this as soon as possible so we will be looking at performing the migration later this evening (Tueday 17th ~9pm).

This will require downtime of the server, however we will do our best to keep this to a minimum. Updates will follow as this is progressed.

The migration to the... 4 years ago The resync has finis... 4 years ago We are about to perf... 4 years ago We're currently runn... 4 years ago

Wednesday 11th December 2019

Migration of wasp.xssl.net

Due to an issue with the system on the server wasp.xssl.net we are currently in the progress of syncing accounts across to new hardware.

Due to the nature of the issue, we need to move this as soon as possible so we will be looking at performing the migration later this evening (Wednesday 11th).

This will require downtime of the server, however we will do our best to keep this to a minimum. Updates will follow as this is progressed.

Update [19:40] We've now began the migration of wasp to new hardware. During this time your sites will not be accessible. We hope this will be a swift migration.

Update [20:30] Most websites should now be up and running. Anyone using a dedicated IP address will have a slightly longer wait while we work out some kinks.

Update [22:10] All works now completed. If you're experiencing any technical issues please raise a support ticket and we'll be happy to assist.

Monday 9th December 2019

Connectivity issues for some VPS customers

We're aware of some connectivity issues currently affecting customers that host VPS servers with ourselves. We're currently investigating this and will update you shortly.

[Update - 10:45] Things should now be online, our networking team are continuing to investigate the cause of the outage. Further updates to follow.