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Some systems are experiencing issues

Past Incidents

Friday 6th June 2025

Cloud Console access to VMs

We are aware of a issue in client area which is stopping clients using the console option on VMs.

We are investigating.

Wednesday 4th June 2025

Ticket system maintenance

We are performing emergency maintenance on our support portal at https://support.hostinguk.net between the hours of 8pm and 10pm tonight.

Please do not hesitate to use our LiveChat function if needed during this two-hour window.

Emergency maintenance on client area

We are carrying out emergency maintenance on the client area login at https://billing.hostinguk.net today at 10:30 am till 12:30 pm.

Please note that you will not be able to log in between the 2 hour time window. If you require assistance, please open a ticket at https://support.hostinguk.net or give us a call on 0300 131 9608.

We apologise for any inconvenience this has caused you.

We can confirm that the maintenance has now completed.

Monday 2nd June 2025

Issue with LiveChat

We are aware of an issue with our LiveChat system. We are currently checking this and will post an update as soon as we have one.

We apologise for any inconvenience this has caused.