Some systems are experiencing issues
Maintenance
Data Center Maintenance

We will perform maintenance in our London and Maidenhead Data Centers on the 22nd, 23rd, and 24th of April between 11 p.m. and 3 a.m. No downtime is expected, but any upgrade or maintenance work carries risks.

Past Incidents

Tuesday 5th November 2019

cPanel and MariaDb/MySQL Issue

The automated cPanel update process on November 5th has resulted in an issue with MariaDB (MySQL).

cPanel have provided advice on the following link:

https://forums.cpanel.net/threads/known-issues-status-page.644133/#post-2709865

For Shared Hosting and Managed Server customers, we are working through systems and downgrading MariaDB as they advise. If we have not yet reverted the update to your service will do so as soon as possible,.

If you are not a Shared Hosting customer or do not have a Managed Service, please follow the advice above if your web site(s) are currently down or affected by the issue.

Tuesday 29th October 2019

MySQL issues affecting Widget.xssl.net

We're aware of an issue affecting the MySQL service on Widget.xssl.net

This is currently being investigated and updates will be provided here.