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Maintenance
Maintenance: DC5 – ACI Hardware & Software Upgrade

As part of our commitment to quality and continual improvement, iomart will be carrying out maintenance on the 7th & 8th December 2024. The work will specifically involve the network in Data Centre Maidenhead (DC5). We are writing to inform you of our intention to carry out this maintenance.

What will happen?

During the maintenance window the resilient Data Centre Switching Fabric in DC5 will be upgraded.

When will the work be carried out?

The maintenance work will commence at 09:00 (GMT) on Saturday, 7th December 2024 and last until 21:00 (GMT) on Sunday, 8th December 2024.

Who will be completing the work?

All updates to the DC5 devices will be carried out by our iomart network team.

Will I experience downtime?

Due to multiple levels of resiliency in the DC5 Data Centre Switching Fabric there is no expected downtime during the work.

If you have any further questions or concerns regarding this work, please contact your Account Manager.

Regards,

iomart Communications Team.

Past Incidents

Thursday 23rd May 2024

billing.hostinguk.net Software Updates

We are currently applying updates to our client area https://billing.hostinguk.net. During this time it may be briefly unavailable.

We apologise for any inconvenience caused and endeavor to keep any outage as brief as possible

all updates have bee... 6 months ago

Wednesday 22nd May 2024

Plesk74 Software Maintenance

The Plesk74.hostinguk.net shared hosting server is currently undergoing maintenance to install software updates. During this maintenance service may be impacted for short periods.

We apologise for any inconvenience caused and endeavor to keep any outage as brief as possible

The Maintenance is n... 6 months ago

Tuesday 21st May 2024

Issue on cPanel9.hostinguk.net

We are carrying out some emergency maintenance on our cpanel9.hostinguk.net server.

We expect the server to be back up and running shortly. However, we will keep you updated during this process.

Update: services are all up and we are continuing to monitor.

We apologise for an inconvenience caused here.

DNS Propagation Issues

Updated: 10:06

Our enginers have resolved the issues affecting DNS propagation on the hosts below. If you have an open ticket our team will be replying shortly with an update. Thank you for your patience whilst this issue was investigated.

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We are experiencing some DNS propagation issues with DNS zones on Plesk70 and Plesk78, our engineers are working to resolve this issue at the moment.

We apologise for any inconvenience this may cause. Please check back for further status updates.

Thursday 16th May 2024

Email Platform Mail (Mail4/6)

We are aware of an issue with our mail servers (Mail4/6). This is being actively worked on by our engineers.

Any delayed email ha... 6 months ago We are seeing some d... 6 months ago We believe the issue... 6 months ago