Some systems are experiencing issues
Maintenance
Data Center Maintenance

We will perform maintenance in our London and Maidenhead Data Centers on the 22nd, 23rd, and 24th of April between 11 p.m. and 3 a.m. No downtime is expected, but any upgrade or maintenance work carries risks.

Past Incidents

Thursday 9th June 2022

Shared Hosting servers (UH) wasp.xssl.net chassis swap

The shared server wasp.xssl.net is showing a hardware fault, due to which its chassis is being swapped.

Replacement server has been set up, onto which the accounts have been copied over.

At 12 noon, we'll turn off services on the old server, and do a final sync of files and databases to the new server. The IP addresses of the old server will then be assigned to the new one so no changes will have to be made to the installation, plugin or DNS from customers' side.

Tuesday 7th June 2022

Support portal Ticketing system undergoing emergency maintenance

2022-06-07 09:25 - The ticketing system is currently undergoing emergency maintenance. We'll be back online shortly.

2022-06-07 10:25 - System is back online

Saturday 28th May 2022

indigo.xssl.net

The indigo.xssl.net server is currently experiencing some issues.

Our Senior Engineers have been working on this for some time, we do not currently have an ETA.