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Maintenance
Maintenance -Power DC8 Datacentre

On 17th July 2025 we will be carrying out maintenance on the mains electricity supply of DC8. During the course of this maintenance all power will be transferred to generators.

What will happen?

We will be transferring all power to generators to faciliate maintenance on the building mains electricty supply.

When will the work be carried out?

Thursday 17th July 2025, between 14:00 and 18:00 BST. The duration of the works will be approximately 30 minutes within the 4 hour window.

Who will be completing the work?

The work will be carried out by the iomart Mechanical & Electrical Manager and specialist contractors from our relevant suppliers.

Will I experience downtime?

As with any type of maintenance there is a risk of downtime, however the maintenance is expected to be a non-service affecting test. If at any point the risk to the site is increased then the test will be aborted and mains power will be re-instated.

If you have any questions or concerns regarding this maintenance, please reply to this notification ticket or contact https://hostinguk.net/support

Stickied Incidents

Friday 11th July 2025

TX1 DC - Network Issues

We're aware of some issues with our USA TX1 Racks, we're currently investigating the issues.

Updates will be provided as we get more information.

  • LM

Tuesday 8th July 2025

plesk89.hostinguk.net - Upgrades

We are upgrading some services on plesk89, expect some short downtime of the Plesk Panel. Will be upgrading from Maria 10.3, to Maria 11.4

Any issues, please feel free to reach out

Past Incidents

Thursday 9th June 2022

Shared Hosting servers (UH) wasp.xssl.net chassis swap

The shared server wasp.xssl.net is showing a hardware fault, due to which its chassis is being swapped.

Replacement server has been set up, onto which the accounts have been copied over.

At 12 noon, we'll turn off services on the old server, and do a final sync of files and databases to the new server. The IP addresses of the old server will then be assigned to the new one so no changes will have to be made to the installation, plugin or DNS from customers' side.

Tuesday 7th June 2022

Support portal Ticketing system undergoing emergency maintenance

2022-06-07 09:25 - The ticketing system is currently undergoing emergency maintenance. We'll be back online shortly.

2022-06-07 10:25 - System is back online