Some systems are experiencing issues
Maintenance
Planned Maintenance: DC5-unity-04 Upgrade Scheduled 28-03-24 2300 - 30-03-24 0200(GMT)

As part of our commitment to quality and continual improvement, iomart will be carrying out planned work on 28/03/24. The work will be an upgrade to the SAN Operating Environment (OE).

The maintenance work will begin at 23:00 (GMT) on 28th Mar and last until 02:00 (GMT) on 30th Mar.

Maintenance: Update – Storage Array Upgrade of Operating System and Disk Firmware

The maintenance work will begin at 23:00 (BST) on 1st April and last until 03:00 (BST) on 2nd April.

Past Incidents

Thursday 18th February 2021

Issues affecting Cloud Servers

We're currently investigating an issue with the Cloud platform that is affecting some servers.

For those experiencing any issues, the suggested fix is to reboot the server from your control panel. For any further issues, please raise a ticket to support.

Nova MySQL issue

We're aware of an issue affecting MySQL on nova.simpleservers.co.uk This is currently being investigated.

Updates to follow.

Monday 15th February 2021

Maintenance of VPS systems and MySQL01

Please be aware that we are currently undertaking maintenance work of our Virtualization platform and one of our MySQL servers (MySQL01.myhostcp.com)

We expect this work to take 2 hours.

Thank you for your patience.