Nova MySQL issue Thursday 18th February 2021 07:57:49

We're aware of an issue affecting MySQL on This is currently being investigated.

Updates to follow.


All customers have been migrated to a new server, you should also have received an email to confirm this. If you're still seeing an issue please let our support team know.


A fault has been found with the MySQL instance on the server. We're currently in the process of migrating customers to a new host. The backup data we're using for this task was taken at 2AM today (UK TIME) This does mean any changes between 2AM and now will be lost.

Further updates to follow.


We're still working on this problem currently.

Thank you for your patience.