Past Incidents

Thursday 18th February 2021

Issues affecting Cloud Servers

We're currently investigating an issue with the Cloud platform that is affecting some servers.

For those experiencing any issues, the suggested fix is to reboot the server from your control panel. For any further issues, please raise a ticket to support.

Nova MySQL issue

We're aware of an issue affecting MySQL on nova.simpleservers.co.uk This is currently being investigated.

Updates to follow.

[12:00] All customer... 3 years ago [10:50] A fault has... 3 years ago [10:00] We're still... 3 years ago

Monday 15th February 2021

Maintenance of VPS systems and MySQL01

Please be aware that we are currently undertaking maintenance work of our Virtualization platform and one of our MySQL servers (MySQL01.myhostcp.com)

We expect this work to take 2 hours.

Thank you for your patience.

All VMs have now bee... 3 years ago Engineers are still... 3 years ago [02:30] Engineers ar... 3 years ago [00:45] We're now st... 3 years ago [22:55] Progress has... 3 years ago [21:30] Engineers ar... 3 years ago

Saturday 6th February 2021

Customers may be experiencing downtime on VPS service.

Some customers are currently experiencing some issues with their VPS service. This is being investigated by our Senior Engineers. An update on the service will be given as soon as possible.

Engineers are still... 3 years ago All Virtual Machines... 3 years ago Offline virtual mach... 3 years ago Engineers are invest... 3 years ago Engineers have now b... 3 years ago Engineers have broug... 3 years ago Engineers are still... 3 years ago Services are now bei... 3 years ago Engineers are still... 3 years ago Engineers are still... 3 years ago The underlying fault... 3 years ago The fault has been e... 3 years ago

Thursday 4th February 2021

Issue affecting Mysql01

Engineers are working to resolve a fault with MYSQL01.

Further updates will be posted here.

Services have been r... 3 years ago Service is now runni... 3 years ago