Stickied Incidents

Friday 11th July 2025

TX1 DC - Network Issues

We're aware of some issues with our USA TX1 Racks, we're currently investigating the issues.

Updates will be provided as we get more information.

Tuesday 8th July 2025

plesk89.hostinguk.net - Upgrades

We are upgrading some services on plesk89, expect some short downtime of the Plesk Panel. Will be upgrading from Maria 10.3, to Maria 11.4

Any issues, please feel free to reach out

Upgrade completed. 4 days ago

Past Incidents

Saturday 6th February 2021

Customers may be experiencing downtime on VPS service.

Some customers are currently experiencing some issues with their VPS service. This is being investigated by our Senior Engineers. An update on the service will be given as soon as possible.

Engineers are still... 4 years ago All Virtual Machines... 4 years ago Offline virtual mach... 4 years ago Engineers are invest... 4 years ago Engineers have now b... 4 years ago Engineers have broug... 4 years ago Engineers are still... 4 years ago Services are now bei... 4 years ago Engineers are still... 4 years ago Engineers are still... 4 years ago The underlying fault... 4 years ago The fault has been e... 4 years ago

Thursday 4th February 2021

Issue affecting Mysql01

Engineers are working to resolve a fault with MYSQL01.

Further updates will be posted here.

Services have been r... 4 years ago Service is now runni... 4 years ago

Wednesday 3rd February 2021

Plesk77.hostinguk.net (Wordpress Pro) - MySQL upgrade

We are currently performing a MySQL upgrade on the server plesk77.hostinguk.net (Wordpress Pro Packages will be affected) to a newer version.

This is to allow for newer features and to make sure the MySQL installation continues to receive security updates.

While this is ongoing MySQL services will be off meaning sites will be affected as well as access to the Plesk Panel.

The upgrade is now f... 4 years ago