Some systems are experiencing issues

Hosting UK

Email Platform

Operational

Shared Hosting Servers (HUK)

Operational

Database servers

Operational

Email Platform (HUK)

Operational

Other Components
Network
Operational
DNS
Operational
Cloud
Operational
Support portal
Operational
Shared Hosting servers (UH)
Operational
Shared Mail platform (UH)
Operational

Maintenance

Data Center Maintenance

We will perform maintenance in our London and Maidenhead Data Centers on the 22nd, 23rd, and 24th of April between 11 p.m. and 3 a.m. No downtime is expected, but any upgrade or maintenance work carries risks.

Past Incidents

Saturday 18th July 2020

Host Exchange Service Issue

We have received reports of customers using Apple devices are not able to connect to our Hosted Exchange service - iPhone/iMac/iPad. This issue does look to be intermittent and is not affecting all customers using this device.

This is under investigation by our engineers currently. If you are experiencing this issue please open up a Support Ticket to our Technical Support and provide both the email settings you currently use & the exact error you are receiving.