Some systems are experiencing issues
Maintenance
Planned Maintenance: DC5-unity-04 Upgrade Scheduled 28-03-24 2300 - 30-03-24 0200(GMT)

As part of our commitment to quality and continual improvement, iomart will be carrying out planned work on 28/03/24. The work will be an upgrade to the SAN Operating Environment (OE).

The maintenance work will begin at 23:00 (GMT) on 28th Mar and last until 02:00 (GMT) on 30th Mar.

Maintenance: Update – Storage Array Upgrade of Operating System and Disk Firmware

The maintenance work will begin at 23:00 (BST) on 1st April and last until 03:00 (BST) on 2nd April.

Past Incidents

Saturday 18th July 2020

Host Exchange Service Issue

We have received reports of customers using Apple devices are not able to connect to our Hosted Exchange service - iPhone/iMac/iPad. This issue does look to be intermittent and is not affecting all customers using this device.

This is under investigation by our engineers currently. If you are experiencing this issue please open up a Support Ticket to our Technical Support and provide both the email settings you currently use & the exact error you are receiving.

Tuesday 14th July 2020

SolidCP Control Panel Maintenance / Upgrade

We are currently performing an emergency update to our SolidCP Control panel. During this time, you may find the MS Dev Control panel/SolidCP inaccessible.

Mail and web services should be unaffected by this.