Some systems are experiencing issues

Past Incidents

Wednesday 6th May 2020

Issues with Exchange

We are currently investigating issues connecting to Mailboxes on the Hosted Exchange platform both with Email clients and through the webmail.

We will provide further updates as this is progressed.

Update 16:45: We have identified an issue with a single server that was having issues connecting to the Active Directory. This has now been resolved, if you still have any issues please contact support.

Monday 27th April 2020

Network issues for Servers

We are currently investigating what appears to a network issue affecting a large number of servers in one of our Data Centres.

Services on the ACI platform have been disrupted in our Maidenhead Datacentre (DC5). This is impacting the majority of traffic flows out of DC5.

Our senior technicians and networking staff are aware of the issue and working towards a resolution Please check back for updates