Some systems are experiencing issues

Hosting UK

Email Platform

Operational

Shared Hosting Servers (HUK)

Operational

Database servers

Operational

Email Platform (HUK)

Operational

Other Components
Network
Operational
DNS
Operational
Cloud
Operational
Support portal
Operational
Shared Hosting servers (UH)
Operational
Shared Mail platform (UH)
Operational

Maintenance

Data Center Maintenance

We will perform maintenance in our London and Maidenhead Data Centers on the 22nd, 23rd, and 24th of April between 11 p.m. and 3 a.m. No downtime is expected, but any upgrade or maintenance work carries risks.

Past Incidents

Wednesday 6th May 2020

Issues with Exchange

We are currently investigating issues connecting to Mailboxes on the Hosted Exchange platform both with Email clients and through the webmail.

We will provide further updates as this is progressed.

Update 16:45: We have identified an issue with a single server that was having issues connecting to the Active Directory. This has now been resolved, if you still have any issues please contact support.