Past Incidents

Wednesday 28th January 2026

Critical Updates to mail4 and mail2 servers

We are currently peforming critical updates to the mail4.hostinguk.net (also accessed via mail6.hostinguk.net) and mail2.hostinguk.net servers.

Services including POP, IMAP, and SMTP will unavailable until this work is complete, with the maintenance window is expected to last several hours.

We apologise for any difficulties caused by this maintenance causes.

Updates are complete... 1 week ago Updates are complete... 1 week ago

Shared Hosting Servers (HUK) Plesk84

Plesk84.hostinguk.net is currently experiencing issues. Our senior engineers are investigating this at the moment

The issue should be... 1 week ago

Tuesday 27th January 2026

Issue on hukwin002.hostinguk.net

We are aware of issues on hukwin002.hostinguk.net. Our senior engineers are currently looking into this and we will be back in touch as soon as we have any further information for you on this. A further update will be provided as soon as we have one.

We apologise for any inconvenience this has caused you.

Monday 26th January 2026

Shared Hosting Servers (HUK) Plesk56

Due to a hardware issue (disk) it is deemed necessary to briefly shutdown the services on this machine to replace the faulty component. This will be done at 13:00 today - 26th Jan.

Thursday 22nd January 2026

Shared Hosting Servers (HUK) Share server (Plesk 54/76)

Reboot complete.

In order to rectify an issue on this server it is necessary to reboot.

This should take around 20 minutes

Issue on helmcontrolpanel.net

We are aware of an issue on helmcontrolpanel.net. Our senior engineers are currently looking into this and will provide a further update on this shortly.

We apologise for any inconvenience this has caused you.

Services are back up... 2 weeks ago