Stickied Incidents

Friday 19th July 2024

Global - CrowdStrike Issues (3rd Party).

We are aware of a global issues effecting concerning the software "Crowd Strike" which is a 3rd security software.

Whilst there are still issues with external systems being impacted across the Globe, our systems have not been impacted by these issues.

We continue to monitor this situation closely.

Regards,

Hosting UK Support Teams

Past Incidents

Monday 27th May 2024

Plesk68 Software Maintenance

The Plesk68.myhostcp.com shared hosting server is currently undergoing maintenance to install software updates. During this maintenance service may be impacted for short periods.

We apologise for any inconvenience caused and endeavor to keep any outage as brief as possible

The maintenance has... 1 month ago

Thursday 23rd May 2024

billing.hostinguk.net Software Updates

We are currently applying updates to our client area https://billing.hostinguk.net. During this time it may be briefly unavailable.

We apologise for any inconvenience caused and endeavor to keep any outage as brief as possible

all updates have bee... 2 months ago

Wednesday 22nd May 2024

Plesk74 Software Maintenance

The Plesk74.hostinguk.net shared hosting server is currently undergoing maintenance to install software updates. During this maintenance service may be impacted for short periods.

We apologise for any inconvenience caused and endeavor to keep any outage as brief as possible

The Maintenance is n... 2 months ago

Tuesday 21st May 2024

Issue on cPanel9.hostinguk.net

We are carrying out some emergency maintenance on our cpanel9.hostinguk.net server.

We expect the server to be back up and running shortly. However, we will keep you updated during this process.

Update: services are all up and we are continuing to monitor.

We apologise for an inconvenience caused here.

DNS Propagation Issues

Updated: 10:06

Our enginers have resolved the issues affecting DNS propagation on the hosts below. If you have an open ticket our team will be replying shortly with an update. Thank you for your patience whilst this issue was investigated.

We are experiencing some DNS propagation issues with DNS zones on Plesk70 and Plesk78, our engineers are working to resolve this issue at the moment.

We apologise for any inconvenience this may cause. Please check back for further status updates.

Thursday 16th May 2024

Email Platform Mail (Mail4/6)

We are aware of an issue with our mail servers (Mail4/6). This is being actively worked on by our engineers.

Any delayed email ha... 2 months ago We are seeing some d... 2 months ago We believe the issue... 2 months ago

Wednesday 15th May 2024

Shared Hosting Servers (HUK) Plesk78 Software Maintenance

The Plesk78.hostinguk.net shared hosting server is currently undergoing maintenance to install software updates. During this maintenance service may be impacted for short periods.

We apologise for any inconvenience caused and endeavor to keep any outage as brief as possible

All Maintenance is n... 2 months ago