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Stickied Incidents

Sunday 25th October 2026

Update - PHP Security Patches

We have now applied the latest PHP security patches across our shared infrastructure and managed server estate. We are currently rolling out a further update across our platforms that updates the reported PHP version numbers. For example, PHP 8.3.35 will display as 8.3.36 once the update has been fully applied. This deployment is progressing successfully and is currently being rolled out across the remainder of our estate. For customers with unmanaged servers, we strongly recommend following our previous guidance and ensuring the appropriate PHP security updates and patches have been applied to your systems as soon as possible. We will continue to monitor for any further vendor releases and provide updates where necessary.

We also have some FAQs https://billing.hostinguk.net/knowledgebase.php?id=1131-php-security-update -–-frequently-asked-questions

Past Incidents

Tuesday 6th October 2020

SQL connectivity issues on plesk74.hostinguk.net

We are currently investigating an issue where the plesk web server (plesk74.hostinguk.net) is unable to connect to the SQL server (sql11.hostinguk.net).

Currently, we believe the issue is isolated to these 2 servers. We are investigating this further. We will provide any further updates as the issue is progressed.