Stickied Incidents

Wednesday 7th July 2021

VPS issues on cloud02.xssl.net

We're aware of an issues affecting some VPS's on cloud02.xssl.net

This is currently being investigated by ourselves and the software vendor.

We appreciate your patience with us while we work on this issue.

This issue should no... 2 weeks ago We're currently stil... 2 weeks ago

Tuesday 6th July 2021

VPS issues on cloud02.xssl.net

We're aware of an issue affecting some VM's on cloud02.xssl.net. This has been escalated to the software vendor.

We appreciate your patience while we look into this.

This issue has been... 2 weeks ago

Tuesday 29th June 2021

Database server maintenance

Tonight we will be carrying out some maintenance on our mysql01.hostinguk.net and mysql02.hostinguk.net servers. We would not expect this to cause any downtime.

We will provide you with an update shortly.

The scheduled mainte... 3 weeks ago

Past Incidents

Saturday 18th July 2020

Host Exchange Service Issue

We have received reports of customers using Apple devices are not able to connect to our Hosted Exchange service - iPhone/iMac/iPad. This issue does look to be intermittent and is not affecting all customers using this device.

This is under investigation by our engineers currently. If you are experiencing this issue please open up a Support Ticket to our Technical Support and provide both the email settings you currently use & the exact error you are receiving.