Service Update – OnApp Platform (DC5 Maidenhead)
The issue has now been resolved, and all services are back to normal.
Our teams will continue to monitor the platform to ensure stability.
Thank you again for your patience and understanding.
Today we will be performing the Migration of 3 servers: firefly.xssl.net - Start of Migration 10am, Expected to finish 12pm. delta.xssl.net - Expected Start of Migration 12pm, Expected finish 2pm (will start once firefly has finished). delphin.xssl.net - Expected start of Migration 2pm, Expected finish 4pm (will start once delta has finished).
While the servers are being moved, services will be down until the restore has finished.
We will do our best to get these done sooner than expected and get services running again. Updates will be posted throughout the day as this is progressed.
as part of the recent upgrades that we sent notices about yesterday, we will be Migrating the server otter.xssl.net
The server move will start at 7:30pm and we expect service to be back up and running by 9:00pm. We will do our best to get these back up sooner to minimize disruption.
Updates to follow.
We recently had some issues with the xssl.net DNS zone which has affected some of the United Hosting servers.
We have resolved this now, however those who have accessed servers or mail using the domain during the time of the issue will have cached DNS records for up to 4 hours due to the existing TTL.
Ways to resolve this: