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Some systems are experiencing issues

Stickied Incidents

Friday 23rd October 2026

Important PHP security update

Service Update - The PHP security update addressing the recently disclosed critical vulnerabilities has now been released. We are currently updating PHP across our platforms in line with the vendor-provided patches and are prioritising deployment to ensure all affected systems are secured as quickly as possible. For customers managing their own servers, we strongly recommend applying the relevant PHP updates at the earliest opportunity. We will continue to monitor the rollout and provide further updates as required. Thank you for your patience and understanding.

Past Incidents

Tuesday 21st January 2020

Hardware Issue affecting some servers

Engineers are currently working to resolve an hardware fault affecting the FTP5, FTP6, FTP9, FTP12, and SQL8 (containing SQL2, 3, and 4) servers.

These servers are currently being restored from backup and further updates on progress will be updated here.