Call us: 0300 131 9608
Some systems are experiencing issues

Stickied Incidents

Friday 23rd October 2026

Important PHP security update

Service Update - The PHP security update addressing the recently disclosed critical vulnerabilities has now been released. We are currently updating PHP across our platforms in line with the vendor-provided patches and are prioritising deployment to ensure all affected systems are secured as quickly as possible. For customers managing their own servers, we strongly recommend applying the relevant PHP updates at the earliest opportunity. We will continue to monitor the rollout and provide further updates as required. Thank you for your patience and understanding.

Past Incidents

Wednesday 15th January 2020

Issue with SQL Server sql9.hostinguk.net

We are currently investigating an issue with one of our SQL servers sql9.hostinguk.net. At this time databases services are down on this host which will impact some sites.

We will provide updates as this is progressed.

Tuesday 14th January 2020

Telephone Support Unavailable

We're currently working to resolve a fault with our telephone system.

While this issue is ongoing, please use our support system to raise any issues via https://billing.hostinguk.net/

Monday 13th January 2020

Telephone support unavailable.

We're currently working to resolve a fault with our telephone system.

While this issue is ongoing, please use our support system to raise any issues via https://billing.hostinguk.net/