Call us: 0300 131 9608
Some systems are experiencing issues

Stickied Incidents

Friday 23rd October 2026

Update - PHP Security Patches

We have now applied the latest PHP security patches across our shared infrastructure and managed server estate. We are currently rolling out a further update across our platforms that updates the reported PHP version numbers. For example, PHP 8.3.35 will display as 8.3.36 once the update has been fully applied. This deployment is progressing successfully and is currently being rolled out across the remainder of our estate. For customers with unmanaged servers, we strongly recommend following our previous guidance and ensuring the appropriate PHP security updates and patches have been applied to your systems as soon as possible. We will continue to monitor for any further vendor releases and provide updates where necessary.

We also have some FAQs https://billing.hostinguk.net/knowledgebase.php?id=1131-php-security-update -–-frequently-asked-questions

Past Incidents

Tuesday 29th October 2019

MySQL issues affecting Widget.xssl.net

We're aware of an issue affecting the MySQL service on Widget.xssl.net

This is currently being investigated and updates will be provided here.

Monday 28th October 2019

Network Packet loss to some servers

We are investigating packet loss to some servers which will be manifesting itself to customers as slow access too servers.