We are aware of issues with our LiveChat service. We are currently investigating this and will provide an update as soon as we have one.
If you have any queries, please open a support ticket via your client area at https://billing.hostinguk.net
We are aware of an issue on bespin3.simpleservers.co.uk.
Our senior engineers are currently looking into getting the issue resolved. We will be back in touch as soon as we have an update on this.