All systems are operational
Maintenance
Planned Maintenance Notification

FOR INFORMATION ONLY

Gosport Cooling Systems Replacement Project

iomart will be carrying out works to replace all of the air conditioning units in both data halls in Gosport, the works will be carried out over a eight-month period. The existing units are at end of life and will be replaced with new units that are more efficient and reliable. The contractor carrying out the work will be Sudlows who specialise in carrying out works in critical infrastructure environments. iomart have used Sudlows previously to successfully carry out cooling system replacement works in a live data centre environment.

How the work will be carried out

We will be replacing the existing units in a phased approach to ensure continuity of cooling to the Data Halls and that the space is not compromised with regards to the environmental temperature within the room. The work will be carried out on a one unit out, one unit in basis

When will the work be carried out?

The work is due to begin on 28th October 2024 with scheduled completion due in June 2025

Who will be completing the work?

Sudlows will be the main contractor carrying out the works, working in tandem with iomart management and electrical staff.

Will I experience downtime? As with any type of work of this nature there is a risk of downtime, however the planned works are expected to be non-service affecting. Shoulld any issues arise, the work will be halted and reverted to maintain the data hall temperatures and conditions

If you have any further questions or concerns regarding this work, please contact the VIP Support team or your Account Manager.

Past Incidents

Wednesday 4th September 2024

Cloud Platform Maintenance

We will perform emergency maintenance on our On App Cloud virtual server platform starting at 2 am 05/09/24.

Some interruption to service may occur while virtual machines are migrated to other hypervisors, but this will be minimal.

Tuesday 3rd September 2024

Plesk 56 restart

The server plesk56.hostinguk.net is undergoing a restart to resolve a fault. The server is expected back online shortly.

Friday 30th August 2024

Issue affecting sql9,sql10,sql11

Engineers are working to resolve a fault with Microsoft SQL server 02.mssql.db.hostinguk.net, this is also known as SQL9, SQL10, and SQL11.

The server is being rebooted to resolve an error, and should be back online shortly.

Wednesday 28th August 2024

Cloud Platform Maintenance 28/08/2024 11 AM

As part of our ongoing commitment to continual improvement, we will be carrying out some maintenance on our cloud server platform on Wed 28 Aug 2024 at 11 AM.

The maintenance is expected to take no longer than 60 minutes and no downtime to Virtual Servers is expected.

Update: The maintenance on our cloud server platform has now been complete

During the maintenance window, customers will not be able to control cloud servers via the Hosting UK Client Area,