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Maintenance

Maintenance: DC5 – ACI Routing Migration

As part of our commitment to quality and continual improvement, iomart will be carrying out maintenance on Tuesday, 22nd April 2025. The work will specifically involve the network in Data Centre Maidenhead (DC5). We are writing to inform you of our intention to carry out this maintenance. What will happen? During the maintenance window the resilient border nodes will be undergoing migration to higher capacity ports with minor reconfigurations to allow for further upgrades and platform expansion. When will the work be carried out? The maintenance work will commence at 23:00 (BST) on Tuesday, 22nd April 2025 and last until 04:00 (BST) on Wednesday, 23rd April 2025. Who will be completing the work? All updates to the DC5 devices will be carried out by our iomart network team.

Will I experience downtime? Due to multiple levels of resiliency in the DC5 Data Centre Switching Fabric there is no expected interruption to services within DC5.

If you have any further questions or concerns regarding this work, please contact your Account Manager.

Regards,

iomart Communications Team

Past Incidents

Friday 30th August 2024

Issue affecting sql9,sql10,sql11

Engineers are working to resolve a fault with Microsoft SQL server 02.mssql.db.hostinguk.net, this is also known as SQL9, SQL10, and SQL11.

The server is being rebooted to resolve an error, and should be back online shortly.

Everything is now ba... 7 months ago

Wednesday 28th August 2024

Cloud Platform Maintenance 28/08/2024 11 AM

As part of our ongoing commitment to continual improvement, we will be carrying out some maintenance on our cloud server platform on Wed 28 Aug 2024 at 11 AM.

The maintenance is expected to take no longer than 60 minutes and no downtime to Virtual Servers is expected.

Update: The maintenance on our cloud server platform has now been complete

During the maintenance window, customers will not be able to control cloud servers via the Hosting UK Client Area,

The Maintenance is n... 7 months ago