Some systems are experiencing issues
Maintenance
Scheduled Maintenance: Texas (Garland) USA Cogent Transit Network Link Upgrade

As part of our commitment to quality and continual improvement, we will be carrying out maintenance activity in Texas (Garland) USA to increase the bandwidth capacity of our Transit peering with Cogent.

What will happen? Our network engineering team will perform this work and although we expect no interruption to service, the works should be considered at-risk.

When will the work be carried out? The maintenance work will begin at 03:00 (CST) on Tuesday, 21st January 2025 and last until 06:00 (CST) on Tuesday, 21st January 2025.

Who will be completing the work? Our experienced iomart network and infrastructure team will handle all the work.

Will I experience downtime? As with any maintenance work, there is an increased risk to services. Customers should consider their services to be “at risk” for the entire duration of the maintenance window.

If you have any further questions or concerns regarding this work, please contact the VIP Support team or your Account Manager.

Regards iomart Communications Team

Past Incidents

Wednesday 14th August 2024

Issues on plesk76.hostinguk.net (also known as plesk54.hostinguk.net)

We are aware of an issue on our Plesk76.hostinguk.net server.

Update: the server is back up and running now. However, we are still investigating this on our end.

We apologise for any inconvenience this has caused.

Tuesday 13th August 2024

Issues on Plesk70

We are aware of an issue on our shared server Plesk70.hostinguk.net

We are currently looking into this and will be posting an update shortly.

We apologise for any inconvenience caused.

We have our senior engineers working on this until a resolution is found. Further updates to follow.

Update: Server is back up and running. If you spot any issues, please raise a support ticket.