Some systems are experiencing issues
Maintenance
Scheduled Maintenance: Texas (Garland) USA Cogent Transit Network Link Upgrade

As part of our commitment to quality and continual improvement, we will be carrying out maintenance activity in Texas (Garland) USA to increase the bandwidth capacity of our Transit peering with Cogent.

What will happen? Our network engineering team will perform this work and although we expect no interruption to service, the works should be considered at-risk.

When will the work be carried out? The maintenance work will begin at 03:00 (CST) on Tuesday, 21st January 2025 and last until 06:00 (CST) on Tuesday, 21st January 2025.

Who will be completing the work? Our experienced iomart network and infrastructure team will handle all the work.

Will I experience downtime? As with any maintenance work, there is an increased risk to services. Customers should consider their services to be “at risk” for the entire duration of the maintenance window.

If you have any further questions or concerns regarding this work, please contact the VIP Support team or your Account Manager.

Regards iomart Communications Team

Stickied Incidents

Friday 10th January 2025

Cloud c1.onapp - Cloudserver issues

We are aware of a network issue with our cloud infrastructure - we are investigating this as priority and will provide updates asap.

Thursday 9th January 2025

Shared Hosting Servers (HUK) is-52368.omhservices.com - Server issues.

We have identified an issues with 'is-52368.omhservices.com' shared platform, our engineers are looking into it as a matter of priority.

Past Incidents

Tuesday 30th July 2024

Network Infrastructure – Issues accessing a subset of Microsoft services

Starting at approximately 12:00 UTC on 30 July 2024, a subset of customers may experience issues connecting to Microsoft services globally.

Current status: Microsoft have multiple engineering teams engaged to diagnose and resolve the issue as soon as possible. Microsoft have identified multiple workstreams and are working to mitigate impacted workstreams by performing failover operations.

More details will be provided as they become available.

Update: Issue resolved.