Some systems are experiencing issues
Maintenance
Scheduled Maintenance: Texas (Garland) USA Cogent Transit Network Link Upgrade

As part of our commitment to quality and continual improvement, we will be carrying out maintenance activity in Texas (Garland) USA to increase the bandwidth capacity of our Transit peering with Cogent.

What will happen? Our network engineering team will perform this work and although we expect no interruption to service, the works should be considered at-risk.

When will the work be carried out? The maintenance work will begin at 03:00 (CST) on Tuesday, 21st January 2025 and last until 06:00 (CST) on Tuesday, 21st January 2025.

Who will be completing the work? Our experienced iomart network and infrastructure team will handle all the work.

Will I experience downtime? As with any maintenance work, there is an increased risk to services. Customers should consider their services to be “at risk” for the entire duration of the maintenance window.

If you have any further questions or concerns regarding this work, please contact the VIP Support team or your Account Manager.

Regards iomart Communications Team

Stickied Incidents

Thursday 9th January 2025

Shared Hosting Servers (HUK) is-52368.omhservices.com - Server issues.

We have identified an issues with 'is-52368.omhservices.com' shared platform, our engineers are looking into it as a matter of priority.

Past Incidents

Wednesday 28th February 2024

Plesk75 Emergency maintenance.

We are rebooting the Plesk75 server to replace failed hardware. We anticipate 5- 10 minutes downtime.

Tuesday 27th February 2024

Livechat

We are currently unable to receive support requests via livechat, customers should raise tickets via their support area.