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Maintenance
Maintenance: DC5 – ACI Hardware & Software Upgrade

As part of our commitment to quality and continual improvement, iomart will be carrying out maintenance on the 7th & 8th December 2024. The work will specifically involve the network in Data Centre Maidenhead (DC5). We are writing to inform you of our intention to carry out this maintenance.

What will happen?

During the maintenance window the resilient Data Centre Switching Fabric in DC5 will be upgraded.

When will the work be carried out?

The maintenance work will commence at 09:00 (GMT) on Saturday, 7th December 2024 and last until 21:00 (GMT) on Sunday, 8th December 2024.

Who will be completing the work?

All updates to the DC5 devices will be carried out by our iomart network team.

Will I experience downtime?

Due to multiple levels of resiliency in the DC5 Data Centre Switching Fabric there is no expected downtime during the work.

If you have any further questions or concerns regarding this work, please contact your Account Manager.

Regards,

iomart Communications Team.

Past Incidents

Tuesday 30th January 2024

Network Switch Maintenance

During the week commencing 29th January 2024 we will be performing maintenance on our Top-Of-Rack Network Switches within our DC8 datacentre.

On each weekday 29th - 2nd there will be a maintenance window between 23:00 and 02:00, where we will replace switches with new models. During this window a a short period of downtime, not exceeding 15 minutes may be observed while these replacements are completed.