Past Incidents

Tuesday 9th January 2024

Network VPS Network Issue

Our engineers are aware of issues affecting some customers at present. Investigation is ongoing to identify the cause, please bear with us and further updates will be provided as soon as they become available.

If you believe your services are impacted and you have not already contacted support, please do so via your customer area.

The issue has been i... 8 months ago

Monday 8th January 2024

Emergency Network Maintenace

At 23:00 tonight, 08/01/2024, our Network Engineers will be performing emergency maintenance to one of our ACI network switches in our MaidenHead DataCentre.

The maintenance window will begin at 23:00 (GMT) on Monday, 08th January and last until 03:00 (GMT) on Tuesday, 09th January.

No downtime is expected during the window, but services are considered at risk for the duration.

Sunday 7th January 2024

Shared Hosting servers (UH) Issue Affecting United Hosting Services

We're investigating an outage affecting the scarlet.xssl.net server. Engineers are working to resolve the issue as soon as possible.

Engineers have ident... 8 months ago Engineers are contin... 8 months ago

Friday 5th January 2024

Shared Hosting Servers (HUK) Issue affecting scarlet.xssl.net shared server

We're investigating an outage affecting the scarlet.xssl.net server. Engineers are working to resolve the issue as soon as possible.

service has been res... 8 months ago Engineers have ident... 8 months ago engineers are contin... 8 months ago