Some systems are experiencing issues
Maintenance
Scheduled Maintenance: Texas (Garland) USA Cogent Transit Network Link Upgrade

As part of our commitment to quality and continual improvement, we will be carrying out maintenance activity in Texas (Garland) USA to increase the bandwidth capacity of our Transit peering with Cogent.

What will happen? Our network engineering team will perform this work and although we expect no interruption to service, the works should be considered at-risk.

When will the work be carried out? The maintenance work will begin at 03:00 (CST) on Tuesday, 21st January 2025 and last until 06:00 (CST) on Tuesday, 21st January 2025.

Who will be completing the work? Our experienced iomart network and infrastructure team will handle all the work.

Will I experience downtime? As with any maintenance work, there is an increased risk to services. Customers should consider their services to be “at risk” for the entire duration of the maintenance window.

If you have any further questions or concerns regarding this work, please contact the VIP Support team or your Account Manager.

Regards iomart Communications Team

Stickied Incidents

Friday 10th January 2025

Cloud c1.onapp - Cloudserver issues

We are aware of a network issue with our cloud infrastructure - we are investigating this as priority and will provide updates asap.

Systems has been sta... 11 hours ago Servers are back onl... 13 hours ago

Thursday 9th January 2025

Shared Hosting Servers (HUK) is-52368.omhservices.com - Server issues.

We have identified an issues with 'is-52368.omhservices.com' shared platform, our engineers are looking into it as a matter of priority.

Issues on this serve... 1 day ago System issue has bee... 1 day ago

Past Incidents

Tuesday 9th January 2024

Network VPS Network Issue

Our engineers are aware of issues affecting some customers at present. Investigation is ongoing to identify the cause, please bear with us and further updates will be provided as soon as they become available.

If you believe your services are impacted and you have not already contacted support, please do so via your customer area.

The issue has been i... 1 year ago

Monday 8th January 2024

Emergency Network Maintenace

At 23:00 tonight, 08/01/2024, our Network Engineers will be performing emergency maintenance to one of our ACI network switches in our MaidenHead DataCentre.

The maintenance window will begin at 23:00 (GMT) on Monday, 08th January and last until 03:00 (GMT) on Tuesday, 09th January.

No downtime is expected during the window, but services are considered at risk for the duration.

Sunday 7th January 2024

Shared Hosting servers (UH) Issue Affecting United Hosting Services

We're investigating an outage affecting the scarlet.xssl.net server. Engineers are working to resolve the issue as soon as possible.

Engineers have ident... 1 year ago Engineers are contin... 1 year ago

Friday 5th January 2024

Shared Hosting Servers (HUK) Issue affecting scarlet.xssl.net shared server

We're investigating an outage affecting the scarlet.xssl.net server. Engineers are working to resolve the issue as soon as possible.

service has been res... 1 year ago Engineers have ident... 1 year ago engineers are contin... 1 year ago