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Maintenance

Maintenance -Power DC8 Datacentre

On 17th July 2025 we will be carrying out maintenance on the mains electricity supply of DC8. During the course of this maintenance all power will be transferred to generators.

What will happen?

We will be transferring all power to generators to faciliate maintenance on the building mains electricty supply.

When will the work be carried out?

Thursday 17th July 2025, between 14:00 and 18:00 BST. The duration of the works will be approximately 30 minutes within the 4 hour window.

Who will be completing the work?

The work will be carried out by the iomart Mechanical & Electrical Manager and specialist contractors from our relevant suppliers.

Will I experience downtime?

As with any type of maintenance there is a risk of downtime, however the maintenance is expected to be a non-service affecting test. If at any point the risk to the site is increased then the test will be aborted and mains power will be re-instated.

If you have any questions or concerns regarding this maintenance, please reply to this notification ticket or contact https://hostinguk.net/support

Stickied Incidents

Wednesday 16th July 2025

We're aware of an issue in our data centre in North Wales

We're aware of issues within DC8 that is affecting dedicated services as well as the client area and support panel.

We have our senior engineers investigating the issue and we will provide further updates as soon as we have them.

We apologise for any inconvenience this has caused you.

We can confirm that... 2 hours ago We are aware that th... 2 hours ago Although services ar... 3 hours ago Services have been r... 4 hours ago Services have been r... 4 hours ago Still experiencing i... 4 hours ago

Friday 11th July 2025

TX1 DC - Network Issues

We're aware of some issues with our USA TX1 Racks, we're currently investigating the issues.

Updates will be provided as we get more information.

Tuesday 8th July 2025

plesk89.hostinguk.net - Upgrades

We are upgrading some services on plesk89, expect some short downtime of the Plesk Panel. Will be upgrading from Maria 10.3, to Maria 11.4

Any issues, please feel free to reach out

Upgrade completed. 1 week ago

Past Incidents

Thursday 25th March 2021

MySQL maintenance

We're currently carrying out maintenance on both mysql02.hostinguk.net & mysql03.hostinguk.net.

This work is scheduled and expected.

We expect the maintenance to last until approximately 10:30PM

Maintenance has now... 4 years ago Work is progressing... 4 years ago

Tuesday 23rd March 2021

Issues on 02.mssql.db.hostinguk.net (sql10 & sql11)

We're currently investigating an issue on the MSSQL Server 02.mssql.db.hostinguk.net aka sql10.hostinguk.net and sql11.hostinguk.net.

We're currently seeing issues where people are unable to connect to databases. We'll provide further updates as this is progressed.

We are seeing connec... 4 years ago

Monday 22nd March 2021

SQL Server Migration - SQL11

We're commencing the scheduled migration of the sql servers announced last month. Server affected is:

sql11.hostinguk.net

Completed