Some systems are experiencing issues
Maintenance
Raging Wire Data centre (Texas - USA) - Emergency Maintenance Notice.

Please see the time and date in the message below - we are working in (Central Daylight Time, CDT) this affects services in Garland, Texas USA.

Due to ongoing issues with the power supplies at our Dallas data center (Raging Wire - Garland - Texas), our engineering team will be conducting emergency maintenance on the racks that contain our server estates.

As a result, services will be interrupted for up to one hour. However, we will be working diligently to complete the necessary work as quickly as possible.

Estimated Maintenance Window:

Date: May 2nd, 2024 Time: 23:00 hours (Central Daylight Time, CDT)

We will confirm the times as we move forward today.

We apologize for any inconvenience this may cause and appreciate your understanding. If you have any urgent concerns, please feel free to reach out to our support team.

Past Incidents

Wednesday 19th February 2020

Upgrading Otter.xssl.net

as part of the recent upgrades that we sent notices about yesterday, we will be Migrating the server otter.xssl.net

The server move will start at 7:30pm and we expect service to be back up and running by 9:00pm. We will do our best to get these back up sooner to minimize disruption.

Updates to follow.

The new server is up... 4 years ago The server is still... 4 years ago The services on the... 4 years ago
Issues resolving xssl.net server names

We recently had some issues with the xssl.net DNS zone which has affected some of the United Hosting servers.

We have resolved this now, however those who have accessed servers or mail using the domain during the time of the issue will have cached DNS records for up to 4 hours due to the existing TTL.

Ways to resolve this:

  • Reboot your computer and router - The cached records should be cleared by this. Failing that, they could be getting cached by DNS servers further up/outside your network.
  • Use your domain - If you have a domain name on this server, you can access WHM [mydomain.com/whm] Cpanel [mydomain.com/cpanel] and webmail [mydomain.com/webmail]. If you are using a mail client, you can also use your domain name in the mail settings to start connecting right away.
  • Wait - After 4 hours, this should resolve back to correct IP and the hostname for the server will start working for you without the need to make any changes.

Friday 7th February 2020

Web site issues on hercules.xssl.net

We are currently investigating an issue with websites showing a suspended or IP mismatch page on the cPanel server hercules.xssl.net.

Engineers are currently working on the issue. Updates will be posted here.

Sites on dedicated I... 4 years ago We are now seeing be... 4 years ago