Past Incidents

Wednesday 10th June 2026

System Maintenance webmail.netenergy.uk

We are performing system maintenance on the webmail.netenergy.uk server to run critical software updates. Services will be offline for a short period.

Due to errors with t... 2 weeks ago

System Maintenance Mail4, Mail6

We are performing system maintenance on the mail4/mail6 server to migrate to upgraded hardware. Services will be offline for a short period.

All maintenance is n... 2 weeks ago The maintenance has... 2 weeks ago

Issues on customer portal

We are aware of issues affecting customer's ability to submit support tickets via the HostingUK customer portal. If you have any urgent issues, please use the Live chat and one of the team will be able to assist further.

We will be back in touch as soon as we have an update on this.

The issue now appear... 2 weeks ago

mail.myhostcp.com Critical System Maintenance

We are currently peforming critical system updates on the mail.myhostcp.com server. Service will be offline while this is completed.

We apologies for any inconvenience caused.

The Maintenance is c... 2 weeks ago

Tuesday 9th June 2026

System Maintenance mailfilter.hostinguk.net

We are performing maintenance on mailfilter.hostinguk.net. During this the panel will be unavailable.

Email delivery is unaffacted and will continue to be delivered as normal.

Service are now back... 2 weeks ago

Issues affecting cPanel11

We are working on a fault with the cPanel11 server.

The server is running a filesystem check, expected to complete with 1 hour.

services have been r... 2 weeks ago

Sunday 7th June 2026

Support Ticket Maintenance

We are conductiing maintenance on our Support Ticket system from 19:00 BST lasting up to 1 hour.

During this time, raising and viewing support tickets will be unavailable. Should you need to contact us, please use out live chat function at https://billing.hostinguk.net/ .

All maintenance is n... 2 weeks ago The maintenance is c... 2 weeks ago