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Some systems are experiencing issues

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Email Platform

Operational

Shared Hosting Servers (HUK)

Operational

Database servers

Operational

Email Platform (HUK)

Operational

Other Components
Network
Operational
DNS
Operational
Cloud
Partial Outage
Support portal
Operational
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Shared Mail platform (UH)
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Stickied Incidents

Wednesday 8th April 2026

Connectivity issues reported for Cloud/Dedicated Services

Service Update – OnApp Platform (DC5 Maidenhead)

The issue has now been resolved, and all services are back to normal.

Our teams will continue to monitor the platform to ensure stability.

Thank you again for your patience and understanding.

The issue has now be... 3 hours ago We are making progre... 3 hours ago We are making every... 4 hours ago Our teams remain act... 4 hours ago We are hoping for a... 4 hours ago While the issue is o... 4 hours ago Our engineers are co... 5 hours ago The issue remains on... 5 hours ago We are still experie... 5 hours ago We are still seeing... 6 hours ago We are still continu... 6 hours ago Investigations are c... 6 hours ago Investigation is sti... 7 hours ago Our engineers are co... 7 hours ago Our engineers are co... 7 hours ago We are hoping to hav... 7 hours ago Our senior engineers... 8 hours ago We are still experie... 9 hours ago We believe we have i... 10 hours ago Investigations are c... 10 hours ago Our infrastructure t... 10 hours ago

Past Incidents

Friday 27th March 2026

plesk01.netenergy.hostinguk.net

This server is currently offline for emergency maintenance to resolve a storage fault.

We anticipate only a short outage and will update once resolved.

The issue has been r... 1 week ago