We are working toward upgrading the MariaDB version on this server.
There will be no down time per-se but the database may be put into 'read only' mode to generate a consistent backup. This will take place, as far as possible, out of hours (UK).
Past Incidents
Wednesday 4th June 2025
Ticket system maintenance
We are performing emergency maintenance on our support portal at https://support.hostinguk.net between the hours of 8pm and 10pm tonight.
Please do not hesitate to use our LiveChat function if needed during this two-hour window.
We are carrying out emergency maintenance on the client area login at https://billing.hostinguk.net today at 10:30 am till 12:30 pm.
Please note that you will not be able to log in between the 2 hour time window. If you require assistance, please open a ticket at https://support.hostinguk.net or give us a call on 0300 131 9608.
We apologise for any inconvenience this has caused you.
We can confirm that the maintenance has now completed.
Monday 2nd June 2025
Issue with LiveChat
We are aware of an issue with our LiveChat system. We are currently checking this and will post an update as soon as we have one.
We apologise for any inconvenience this has caused.
