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Some systems are experiencing issues

Hosting UK

Email Platform

Operational

Shared Hosting Servers (HUK)

Operational

Database servers

Operational

Email Platform (HUK)

Operational

Other Components
Network
Operational
DNS
Operational
Cloud
Partial Outage
Support portal
Operational
Shared Hosting servers (UH)
Operational
Shared Mail platform (UH)
Operational

Stickied Incidents

Wednesday 8th April 2026

Connectivity issues reported for Cloud/Dedicated Services

Service Update – OnApp Platform (DC5 Maidenhead)

The issue has now been resolved, and all services are back to normal.

Our teams will continue to monitor the platform to ensure stability.

Thank you again for your patience and understanding.

The issue has now be... 2 days ago We are making progre... 2 days ago We are making every... 2 days ago Our teams remain act... 2 days ago We are hoping for a... 2 days ago While the issue is o... 2 days ago Our engineers are co... 2 days ago The issue remains on... 2 days ago We are still experie... 2 days ago We are still seeing... 2 days ago We are still continu... 2 days ago Investigations are c... 2 days ago Investigation is sti... 2 days ago Our engineers are co... 2 days ago Our engineers are co... 2 days ago We are hoping to hav... 2 days ago Our senior engineers... 2 days ago We are still experie... 2 days ago We believe we have i... 2 days ago Investigations are c... 2 days ago Our infrastructure t... 2 days ago

Past Incidents

Tuesday 15th April 2025

Temperature Issues - GUF Datahall

Please be advised we are currently experiencing temperature issues in GUF Datahall.

Our engineers are on-site and investigating the issue with the affected equipment.

LM

Backup AHU's have be... 11 months ago