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Maintenance
Planned Maintenance Notification

FOR INFORMATION ONLY

Gosport Cooling Systems Replacement Project

iomart will be carrying out works to replace all of the air conditioning units in both data halls in Gosport, the works will be carried out over a eight-month period. The existing units are at end of life and will be replaced with new units that are more efficient and reliable. The contractor carrying out the work will be Sudlows who specialise in carrying out works in critical infrastructure environments. iomart have used Sudlows previously to successfully carry out cooling system replacement works in a live data centre environment.

How the work will be carried out

We will be replacing the existing units in a phased approach to ensure continuity of cooling to the Data Halls and that the space is not compromised with regards to the environmental temperature within the room. The work will be carried out on a one unit out, one unit in basis

When will the work be carried out?

The work is due to begin on 28th October 2024 with scheduled completion due in June 2025

Who will be completing the work?

Sudlows will be the main contractor carrying out the works, working in tandem with iomart management and electrical staff.

Will I experience downtime? As with any type of work of this nature there is a risk of downtime, however the planned works are expected to be non-service affecting. Shoulld any issues arise, the work will be halted and reverted to maintain the data hall temperatures and conditions

If you have any further questions or concerns regarding this work, please contact the VIP Support team or your Account Manager.

Past Incidents

Wednesday 11th September 2024

Emergency Maintenance sql9,sql10,sql11

We are performing emergency maintenance on server 02.mssql.db.hostinguk.net (also known as sql9,sql10, or sql11) to resolve a disk fault. SQL Services will be offline at times during this maintenance which is required to transfer data between disk arrays.

Further updates will be posted throughout the maintenance.