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Some systems are experiencing issues

Stickied Incidents

Wednesday 8th April 2026

Connectivity issues reported for Cloud/Dedicated Services

Service Update – OnApp Platform (DC5 Maidenhead)

The issue has now been resolved, and all services are back to normal.

Our teams will continue to monitor the platform to ensure stability.

Thank you again for your patience and understanding.

The issue has now be... 1 week ago We are making progre... 1 week ago We are making every... 1 week ago Our teams remain act... 1 week ago We are hoping for a... 1 week ago While the issue is o... 1 week ago Our engineers are co... 1 week ago The issue remains on... 1 week ago We are still experie... 1 week ago We are still seeing... 1 week ago We are still continu... 1 week ago Investigations are c... 1 week ago Investigation is sti... 1 week ago Our engineers are co... 2 weeks ago Our engineers are co... 2 weeks ago We are hoping to hav... 2 weeks ago Our senior engineers... 2 weeks ago We are still experie... 2 weeks ago We believe we have i... 2 weeks ago Investigations are c... 2 weeks ago Our infrastructure t... 2 weeks ago

Past Incidents

Sunday 30th July 2023

Support portal support portal unavailable

We are investigating a fault with our support portal currently. Further updates will be posted here.

Support tickets are unavailable while this is ongoing. Please contact our team via the live chat portal for the time being.

the portal is now ba... 2 years ago Engineers continue t... 2 years ago Engineers are contin... 2 years ago

Saturday 29th July 2023

Support portal support.hostinguk.net unavailable

We are investigating a fault with our support portal currently. Further updates will be posted here.

Support tickets are unavailable while this is ongoing. Please contact our team via the live chat portal for the time being.

Our support system i... 2 years ago Engineers are still... 2 years ago