All systems are operational

Hosting UK

Email Platform

Operational

Shared Hosting Servers (HUK)

Operational

Database servers

Operational

Email Platform (HUK)

Operational

Other Components
Network
Operational
DNS
Operational
Cloud
Operational
Support portal
Operational
Shared Hosting servers (UH)
Operational
Shared Mail platform (UH)
Operational

Maintenance

Cloud Server Maintenance

We will be carrying out essential maintenance on our cloud server platform (ONAPP) on Thursday 7th December at 22:00,

We anticipate this work should last no longer than 4 hours and during this time servers may come offline.

Past Incidents

Wednesday 25th January 2023

Issue with mail deliverability

We are currently investigating the cause behind the issue with mail delays. We are aware that one of our IP addresses in use was blocked by an RBL, however, this has since been removed.

We believe most issues should now be resolved, however, as this appears to be an intermittent problem, it may be that some email delays may still occur.

We will provide a further update as soon as we have one.