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Some systems are experiencing issues

Stickied Incidents

Wednesday 21st October 2026

Important PHP security update

Service Update - The PHP security update addressing the recently disclosed critical vulnerabilities has now been released. We are currently updating PHP across our platforms in line with the vendor-provided patches and are prioritising deployment to ensure all affected systems are secured as quickly as possible. For customers managing their own servers, we strongly recommend applying the relevant PHP updates at the earliest opportunity. We will continue to monitor the rollout and provide further updates as required. Thank you for your patience and understanding.

Past Incidents

Tuesday 7th June 2022

Support portal Ticketing system undergoing emergency maintenance

2022-06-07 09:25 - The ticketing system is currently undergoing emergency maintenance. We'll be back online shortly.

2022-06-07 10:25 - System is back online