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Some systems are experiencing issues

Stickied Incidents

Friday 23rd October 2026

Important PHP security update

Service Update - The PHP security update addressing the recently disclosed critical vulnerabilities has now been released. We are currently updating PHP across our platforms in line with the vendor-provided patches and are prioritising deployment to ensure all affected systems are secured as quickly as possible. For customers managing their own servers, we strongly recommend applying the relevant PHP updates at the earliest opportunity. We will continue to monitor the rollout and provide further updates as required. Thank you for your patience and understanding.

Past Incidents

Tuesday 7th December 2021

Emergency Network Maintenance Maidenhead Dc5

Our engineering team will work with Cisco TAC to re-introduce a core switch back into service.

The switch was removed from service earlier today and is now ready to be returned to active service.

When will the work be carried out?

Start 23:00 07/12/2021 Finish 03:00 08/12/2021

Who will be completing the work?

All the work will be completed by our Network Team in tandem with Cisco TAC and Data Centre technicians.

Will I experience downtime?

We advise customers to plan for some intermittent network interruption during the window. We will work to keep this to a minimum, but we do expect some short periods as the network converges to bring the spine back into service.

If you have any further questions or concerns regarding this work, please contact our Support team

Network Network problem

2021-12-07 09:10 - Engineers are investigating a possible issue affecting some services. Will update here as we know more.

Thursday 2nd December 2021

Shared Hosting Servers (HUK) Shared hosting server - cpanel10.hostinguk.net

2021-12-02 9:55 - We're aware of a problem with the shared hosting server cpanel10.hostinguk.net, which our engineers are investigating.