Call us: 0300 131 9608
Some systems are experiencing issues

Stickied Incidents

Friday 23rd October 2026

Important PHP security update

Service Update - The PHP security update addressing the recently disclosed critical vulnerabilities has now been released. We are currently updating PHP across our platforms in line with the vendor-provided patches and are prioritising deployment to ensure all affected systems are secured as quickly as possible. For customers managing their own servers, we strongly recommend applying the relevant PHP updates at the earliest opportunity. We will continue to monitor the rollout and provide further updates as required. Thank you for your patience and understanding.

Past Incidents

Friday 19th November 2021

DC8 Emergency Switch reload

Engineers are reloading a switch configuration to resolve a critical fault affecting some network traffic. Some customers may see a momentary drop in connectivity while traffic fails over to secondary services.