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Stickied Incidents

Friday 23rd October 2026

Update - PHP Security Patches

We have now applied the latest PHP security patches across our shared infrastructure and managed server estate. We are currently rolling out a further update across our platforms that updates the reported PHP version numbers. For example, PHP 8.3.35 will display as 8.3.36 once the update has been fully applied. This deployment is progressing successfully and is currently being rolled out across the remainder of our estate. For customers with unmanaged servers, we strongly recommend following our previous guidance and ensuring the appropriate PHP security updates and patches have been applied to your systems as soon as possible. We will continue to monitor for any further vendor releases and provide updates where necessary.

We also have some FAQs https://billing.hostinguk.net/knowledgebase.php?id=1131-php-security-update -–-frequently-asked-questions

Past Incidents

Wednesday 7th July 2021

VPS issues on cloud02.xssl.net

We're aware of an issues affecting some VPS's on cloud02.xssl.net

This is currently being investigated by ourselves and the software vendor.

We appreciate your patience with us while we work on this issue.

Tuesday 6th July 2021

VPS issues on cloud02.xssl.net

We're aware of an issue affecting some VM's on cloud02.xssl.net. This has been escalated to the software vendor.

We appreciate your patience while we look into this.