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Stickied Incidents

Friday 23rd October 2026

Update - PHP Security Patches

We have now applied the latest PHP security patches across our shared infrastructure and managed server estate. We are currently rolling out a further update across our platforms that updates the reported PHP version numbers. For example, PHP 8.3.35 will display as 8.3.36 once the update has been fully applied. This deployment is progressing successfully and is currently being rolled out across the remainder of our estate. For customers with unmanaged servers, we strongly recommend following our previous guidance and ensuring the appropriate PHP security updates and patches have been applied to your systems as soon as possible. We will continue to monitor for any further vendor releases and provide updates where necessary.

We also have some FAQs https://billing.hostinguk.net/knowledgebase.php?id=1131-php-security-update -–-frequently-asked-questions

Past Incidents

Friday 18th June 2021

Xssl.net

Engineers are working to resolve an issue with the xssl.net zone.

Ns1.quick-hosts

Engineers are working to resolve an issue with the ns1.quick-hosts.com nam server.

This does not impact any service to customer as there are 2 further name servers in place.

Thursday 17th June 2021

Mysql02/mysql03 issues

We're currently investigating an issue on the host for the MySQL servers mysql02.myhostcp.com & mysql03.hostinguk.net.

At this time databases are unavailable. We will post updates as they are progressed.

Tuesday 15th June 2021

Plesk83 MySQL maintenance

Tonight we will be carrying out some maintenance on the local MYSQL instance running on Plesk83.hostinguk.net. This shouldn't cause disruption to websites, but may impact email for a couple of minutes.

Your patience is appreciated.