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Stickied Incidents

Friday 23rd October 2026

Update - PHP Security Patches

We have now applied the latest PHP security patches across our shared infrastructure and managed server estate. We are currently rolling out a further update across our platforms that updates the reported PHP version numbers. For example, PHP 8.3.35 will display as 8.3.36 once the update has been fully applied. This deployment is progressing successfully and is currently being rolled out across the remainder of our estate. For customers with unmanaged servers, we strongly recommend following our previous guidance and ensuring the appropriate PHP security updates and patches have been applied to your systems as soon as possible. We will continue to monitor for any further vendor releases and provide updates where necessary.

We also have some FAQs https://billing.hostinguk.net/knowledgebase.php?id=1131-php-security-update -–-frequently-asked-questions

Past Incidents

Tuesday 1st June 2021

Scheduled Maintenance for stargate.terrassl.net

We are now running a chassis swap on the shared cpanel server Stargate.terrassl.net.

As mentioned in the email we sent out last week, we have identified a hardware issue on the server where we need to replace the chassis.

Services on this server will be unavailable during this time.

We'll provide further updates as progressed

Thursday 27th May 2021

Issues affecting Stargate.terrassl.net

We're currently investigating an issue with one of the cpanel servers Stargate.terrassl.net.

This will be affecting both web and email-based services.

We'll provide updates as they are progressed