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Stickied Incidents

Friday 23rd October 2026

Update - PHP Security Patches

We have now applied the latest PHP security patches across our shared infrastructure and managed server estate. We are currently rolling out a further update across our platforms that updates the reported PHP version numbers. For example, PHP 8.3.35 will display as 8.3.36 once the update has been fully applied. This deployment is progressing successfully and is currently being rolled out across the remainder of our estate. For customers with unmanaged servers, we strongly recommend following our previous guidance and ensuring the appropriate PHP security updates and patches have been applied to your systems as soon as possible. We will continue to monitor for any further vendor releases and provide updates where necessary.

We also have some FAQs https://billing.hostinguk.net/knowledgebase.php?id=1131-php-security-update -–-frequently-asked-questions

Past Incidents

Saturday 18th July 2020

Host Exchange Service Issue

We have received reports of customers using Apple devices are not able to connect to our Hosted Exchange service - iPhone/iMac/iPad. This issue does look to be intermittent and is not affecting all customers using this device.

This is under investigation by our engineers currently. If you are experiencing this issue please open up a Support Ticket to our Technical Support and provide both the email settings you currently use & the exact error you are receiving.

Tuesday 14th July 2020

SolidCP Control Panel Maintenance / Upgrade

We are currently performing an emergency update to our SolidCP Control panel. During this time, you may find the MS Dev Control panel/SolidCP inaccessible.

Mail and web services should be unaffected by this.