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Stickied Incidents

Friday 23rd October 2026

Update - PHP Security Patches

We have now applied the latest PHP security patches across our shared infrastructure and managed server estate. We are currently rolling out a further update across our platforms that updates the reported PHP version numbers. For example, PHP 8.3.35 will display as 8.3.36 once the update has been fully applied. This deployment is progressing successfully and is currently being rolled out across the remainder of our estate. For customers with unmanaged servers, we strongly recommend following our previous guidance and ensuring the appropriate PHP security updates and patches have been applied to your systems as soon as possible. We will continue to monitor for any further vendor releases and provide updates where necessary.

We also have some FAQs https://billing.hostinguk.net/knowledgebase.php?id=1131-php-security-update -–-frequently-asked-questions

Past Incidents

Thursday 2nd July 2020

Webmail on plesk66 / mail66.hostinguk.net

We are currently investigating an issue with the smartermail login page. This will only affect webmail services, so email clients can be used as normal.

Wednesday 1st July 2020

whisky.simpleservers.co.uk

We're aware of issues currently affecting whisky.simpleservers.co.uk Access to sites is currently disabled, however mail should still be functional.

This is being investigated currently.

Please bear with us.