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Stickied Incidents

Friday 23rd October 2026

Update - PHP Security Patches

We have now applied the latest PHP security patches across our shared infrastructure and managed server estate. We are currently rolling out a further update across our platforms that updates the reported PHP version numbers. For example, PHP 8.3.35 will display as 8.3.36 once the update has been fully applied. This deployment is progressing successfully and is currently being rolled out across the remainder of our estate. For customers with unmanaged servers, we strongly recommend following our previous guidance and ensuring the appropriate PHP security updates and patches have been applied to your systems as soon as possible. We will continue to monitor for any further vendor releases and provide updates where necessary.

We also have some FAQs https://billing.hostinguk.net/knowledgebase.php?id=1131-php-security-update -–-frequently-asked-questions

Past Incidents

Tuesday 7th April 2020

Shared Server IP Changes

We recently notified customers on the following servers that the IP addresses were being changed. This process is now complete and the old IP addresses are being removed.

If you are encountering any problems accessing your website or email and are hosted on one of these servers please contact our technical support team.

alpha.terrassl.net

delta.terrassl.net

enterprise.terrassl.net

wasp.xssl.net

goose.xssl.net

hercules.xssl.net

pegasus.terrassl.net

polaris.terrassl.net

Ventura.xssl.net

Vulcan.xssl.net

Delphin.xssl.net

Delta.xssl.net

Firefly.xssl.net

Harpoon.xssl.net

Merlin.xssl.net

tractus.terrassl.net

Nomad.xssl.net

Rocket.xssl.net

Demon.xssl.net

Excalibur.xssl.net

Lightning.xssl.net

Mirage.xssl.net

Moth.xssl.net

Widget.xssl.net

Otter.xssl.net

Alpha.xssl.net

bell.xssl.net

Liberty.xssl.net

Pioneer.xssl.net

Stingray.xssl.net