Some systems are experiencing issues

Stickied Incidents

Wednesday 19th February 2020


as part of the recent upgrades that we sent notices about yesterday, we will be Migrating the server

The server move will start at 7:30pm and we expect service to be back up and running by 9:00pm. We will do our best to get these back up sooner to minimize disruption.

Updates to follow.

Issues resolving server names

We recently had some issues with the DNS zone which has affected some of the United Hosting servers.

We have resolved this now, however those who have accessed servers or mail using the domain during the time of the issue will have cached DNS records for up to 4 hours due to the existing TTL.

Ways to resolve this:

  • Reboot your computer and router - The cached records should be cleared by this. Failing that, they could be getting cached by DNS servers further up/outside your network.
  • Use your domain - If you have a domain name on this server, you can access WHM [] Cpanel [] and webmail []. If you are using a mail client, you can also use your domain name in the mail settings to start connecting right away.
  • Wait - After 4 hours, this should resolve back to correct IP and the hostname for the server will start working for you without the need to make any changes.

Past Incidents

Friday 31st January 2020

No incidents reported

Thursday 30th January 2020

No incidents reported

Wednesday 29th January 2020

No incidents reported

Tuesday 28th January 2020

Issues on

We are currently investigating a network issue with one of the shared cPanel servers

We are currently working on the issue and will provide updates as this is progressed.

Monday 27th January 2020

No incidents reported

Sunday 26th January 2020

No incidents reported

Saturday 25th January 2020

No incidents reported