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Some systems are experiencing issues

Stickied Incidents

Friday 23rd October 2026

Important PHP security update

Service Update - The PHP security update addressing the recently disclosed critical vulnerabilities has now been released. We are currently updating PHP across our platforms in line with the vendor-provided patches and are prioritising deployment to ensure all affected systems are secured as quickly as possible. For customers managing their own servers, we strongly recommend applying the relevant PHP updates at the earliest opportunity. We will continue to monitor the rollout and provide further updates as required. Thank you for your patience and understanding.

Past Incidents

Monday 13th January 2020

Telephone support unavailable.

We're currently working to resolve a fault with our telephone system.

While this issue is ongoing, please use our support system to raise any issues via https://billing.hostinguk.net/

Monday 6th January 2020

Network issues affecting United Hosting and Redstation customers

We are currently checking a network issues that are affecting some United Hosting and Redstation Customers.

Network Engineers are investigating an issue with packet loss to some servers.

Updates will be provided here.