We recently had some issues with the xssl.net DNS zone which has affected some of the United Hosting servers.
We have resolved this now, however those who have accessed servers or mail using the domain during the time of the issue will have cached DNS records for up to 4 hours due to the existing TTL.
Ways to resolve this:
Reboot your computer and router - The cached records should be cleared by this. Failing that, they could be getting cached by DNS servers further up/outside your network.
Use your domain - If you have a domain name on this server, you can access WHM [mydomain.com/whm] Cpanel [mydomain.com/cpanel] and webmail [mydomain.com/webmail]. If you are using a mail client, you can also use your domain name in the mail settings to start connecting right away.
Wait - After 4 hours, this should resolve back to correct IP and the hostname for the server will start working for you without the need to make any changes.
Wednesday 2nd October 2019
No incidents reported
Tuesday 1st October 2019
Plesk Server Upgrades
We are currently in the progress of upgrading our Plesk servers to Obsidian, the next release of plesk which will bring new features and bug fixes.